This page guides you how to shop at our store on Ginzo Online.
Please read carefully of these terms and conditions before making a purchase.
We cannot be responsible for any troubles occurred with the failure to confirm the following information in full.

1. Place an order
Place an order from the product page by adding the item to your cart.

2. Order Processed
After an order is placed, an automatic reply will be sent to you from system.
Your order is processed on the next day, and then the international shipping fee including packaging materials are calculated.

3.Calculate Postage
Shipping costs will be added later in addition to the product price.
Shipping costs vary by product and country.

5. Shipment
Once your payment through PayPal is confirmed we will ship out your ordered item via Japan Post DHL or EMS right away.
Once your order is shipped out, we will inform you with the tracking number.
The insurance for the parcel is on us if by any chance the ordered item gets lost, broken or stolen.
6. Delivery
The delivery time is estimated to be approximately 5 to 7 business days after shipment.

6.Delivery Time
The delivery time is estimated to be approximately 5 to 7 business days after shipment.
Please note that there may be delays in delivery depending on customs clearance and other various conditions of transportation.
The arrival date and time cannot be designated.

Payment Method
We accept payments by PayPal.

For shipping to countries other than Japan, the only payment method is PAYPAL.
It will be PAYPAL even if you order by other payment. Please note.

Wrong Impression/Slight differences in size measurements and conditions.
The description is subjective and the impression may vary from person to person.
Sizes are measured piece by piece by hand, and so are the damages and conditions.
Slight scratches, difference in measurements and the signs of use are unavoidable.
Color appearance
The color of the actual products may look slightly different from the images.
Absence and/or difference in attachments and accessories.
We list the attachments and accessories of the merchandise just as they arrived to us.
The attachments and accessories of our merchandise may differ from the ones from the official store or an authorized dealer.
Repairs, Mending, Reforms, Remakes and Differences in parts and sizes.
The items may include different parts from the original conditions.
The items may be repaired, mended, reformed or remade from the original conditions.
Odor and scent.
Due to the nature of second hand items, the items may not be completely odorless.
Absence and/or difference in tags.
Many of our merchandises are imported goods.
Although all of our merchandise is genuine, the tags may differ from items to items depending on the stores and countries from where the items were purchased.
Please feel free to contact us in advance for any questions about our merchandise before making a purchase.