Notation based on the Specified Commercial Transactions Law
Please check here when ordering from overseas.
- Distributor
- Silver storehouse Co., Ltd.
- Administration person in charge
- Kosaka Shinji
- The location
- 〒160-0021
2-46-5, Kabukicho, Shinjuku-ku, Tokyo KM Shinjuku building 5F
TEL：03-6457-6479
FAX：03-6457-6483
An e-mail address: ec-shop@ginzo.jp
URL：https://ginzo.jp/ - Business hours
- ●From 11:00 to 19:00 (always without holiday)
※I accept the order for 24 hours.
※There is the case that a call is hard to lead to depending on time. The inquiry would like the email if possible.
※The answer to inquiry supports sequentially within business hours.
※Please set the visitor made domain designation to receive an email from "ginzo.jp". - Settlement method
- ■Credit card
You can use VISA, MasterCard, American Express.
※When you have a credit card enroll in a settlement method in this site, please input a security code by all means.
※I cannot accept the change of the means of payment after the settlement of order on account of the system. Thank you for your understanding beforehand.
※※The credit card of the overseas publication is not available.
[3D is secure, and arrive]
"3D is secure", and person certification service introduces を to be able to enjoy online shopping in peace.
When I register beforehand on the homepage of a card publication company contracted and acquire a password, the card settlement is the structure which is not usable when I do not input a password in the case of the use by a card.
I become able to complete the process of payment by the card, and only the visitor who received the certification of being card member person in this way prevents the abuse (pretend to be) of the third party.
[to become the 3D secure をご use]
You can register from the homepage of the published by credit card company that a visitor has you use it.
Please inquire whether 3D is secure, and a card having you use it supports in each card publication company listed in the back side.
(depending on a card publication company, there is the case that is not applied 3D secure が)
■PayPal
I register a credit card, a debit card or only perform the fund transfer setting of the bank, and ID and the business only by a password are possible.
It is available safely without introducing information to pay into the shop side. The new registration is free, too.
The credit card debit card can set the bank account from a purchase screen from the homepage of PayPal.
When American Express and the Diners Club card choose the PayPal settlement, it is available.
) via means of payment (PayPal
・Credit card
・Bank (Mizuho Bank, Sumitomo Mitsui Banking, Mitsubishi UFJ Bank, Japan Post Bank, Resona Bank, Saitama Resona Bank)
The person who does not have PayPal accountThis
In people having PayPal account the payment from the bank accountThis
■Bank transfer
[transfer]
Mitsubishi UFJ Bank (Mitsubishi you F Jay Gin Ko)
Shinjuku Branch (ailanthus comb ten)
Normal 1172145
Silver storehouse (turnip Shiki imported car Gin elephant) Co., Ltd.
[remarks]
Please transfer the product price for mention to [stock confirmation email] within three business days.
The transfer fee should be a visitor burden.
I send it out within three business days after receipt of money confirmation.
The transfer reserve, please be careful not to be lost.
After [stock confirmation email] listed that I can ship it in arrived, I would like the transfer after product stock and product state inspection.
I go 併売 between a true store and other sites in us.
When I relate to a stock state, I am with extreme caution, but there is the case of the sellout depending on a timing.
When a stockout becomes clear after an order, I contact so me.
■Postal transfer
[transfer]
Japan Post Bank
10060-80499731
Silver storehouse (turnip Shiki imported car Gin elephant) Co., Ltd.
[remarks]
Please transfer the product price for mention to [stock confirmation email] within three business days.
The transfer fee should be a visitor burden.
I send it out within three business days after receipt of money confirmation.
The transfer reserve, please be careful not to be lost.
After [stock confirmation email] listed that I can ship it in arrived, I would like the transfer after product stock and product state inspection.
I go 併売 between a true store and other sites in us.
When I relate to a stock state, I am with extreme caution, but there is the case of the sellout depending on a timing. Thank you for your understanding.
When a stockout becomes clear after an order, I contact so me.
■Shopping credit
※A fee is free until 24 times of payments only now※
・After an order, I send a shopping credit application form URL from us. Please apply for a URL after sending for less than three days. When I cannot confirm an application, I should cancel an order automatically.
・The order less than total purchased amount 30,000 yen (tax-included) cannot use shopping credit.
・The credit of the number of times that paying becomes below 3,000 yen in of the moon is not available.
・When I use bonus together, it becomes to less than 50% of the purchased amount.
・ When you want the receipt of money of the down payment, in the case of an application, please fill out the remarks column.
・There is a case to serve as along a demand by examination. Thank you for your understanding beforehand.
・In the case of the shopping credit use of the product sending it can let the home be best.
・The use of the shopping credit applies to a personal visitor.
・ I cannot answer the inquiry of an examination standard, examination contents at all in us. If there is an ignorance point, please refer to Jaccs Co., Ltd.
※It is inquiry Seki Island of the shopping credit in our store
When I do it, I cannot answer at all. Tokyo customer center (customer service) TEL. 046-233-1995
Osaka customer center (customer service) TEL. 06-6872-5544
■C.O.D.
[delivery supplier]
Sagawa Kyubin (cash)
[remarks]
It is the stage when I sent listed [stock confirmation email] that I can ship it, and, after product stock and product state inspection, it becomes the settlement of order.
Please bear a collect on delivery fee other than the product price.
I send it out within three business days after the settlement of order.
On the delivery hope day when can be specified, it should be a period displayed by an order screen.
I go 併売 between a true store and other sites in us.
When I relate to a stock state, I am with extreme caution, but there is the case of the sellout depending on a timing. Thank you for your understanding.
When a stockout becomes clear after an order, I contact so me. - E-mail address
- h-toiawase@ginzo.jp (24 hours acceptance)
※The inquiry by the email supports sequentially within business hours.
Excuse me, but, as for the domain designated received visitor, I would like setting by unwanted e-mail measures to receive an email from "@ginzo.jp". - About delivery
- [delivery supplier]
Yamato Transport
In the case of more than (※ 300,000 yen and C.O.D. Sagawa Kyubin)
[product shipment]
When there is not a designation day, I am as follows by a settlement method.
- Credit card
- I send it out within three business days after the settlement decision of the credit card company
- Bank transfer, postal transfer
- After receipt of money confirmation, I send it out for less than three business days
- C.O.D.
- I send it out within three business days after the settlement of order
- Shopping credit
- I send it out within three business days after an examination decision
It can be specified from the following time.
・In the morning
・From 12:00 to 14:00
・From 14:00 to 16:00
・From 16:00 to 18:00
・From 18:00 to 20:00
・From 20:00 to 21:00 (in Sagawa Kyubin from 19:00 to 21:00)
When I can still less deliver it at the time when I had you appoint weather or a traffic jam by unavoidable circumstances, there is it. Thank you for your understanding.
[the postage]
All over Japan free shipping
※Even in the case of an isolated island, it cannot cost the additional postage. - Product order method
- I keep putting a product you like in a cart to a purchase screen, and I would like the settlement. As for the visitor performed a sign-in of, name and address are displayed after login automatically. Even if a sign-in is not done, the product purchase is possible, but, please warn the silver storehouse point because you are not given it.
- Decision of the product order
- When it is ordered a product, [order reception desk email] (the first of them) is automatically transmitted by a system.
I transmit (the second of them) which listed that I can ship it [stock confirmation email] after product stock and product state inspection afterwards in us.
I should establish the order when [stock confirmation email] arrived at hand.
I go 併売 between a true store and other sites in us.
When I relate to a stock state, I am with extreme caution, but there is the case of the sellout depending on a timing. Thank you for your understanding.
When a stockout becomes clear after an order, I contact so me. - Method to pay
- Bank transfer, postal transfer, C.O.D. (cash), the shopping credit credit card settlement, が choice is possible.
- The due date
- In the case of bank transfer, a postal transfer, a settlement method, please transfer it to a designated account within three business days after the settlement of order.
- Product shipment time
- When there is not a designation day, I am as follows by a settlement method.
I send it out within three business days after the settlement decision of the credit card ⇒ credit card company
After bank transfer, postal transfer ⇒ receipt of money confirmation, I send it out for less than three business days
I send it out within three business days after the C.O.D. ⇒ settlement of order
I send it out within three business days after shopping credit ⇒ examination decision
When shipment is late by unavoidable circumstances including the weather, I contact me by an email separately. - Returned goods, exchange
- "It is different in an image" and "is different in size" and does not accept returned goods, the exchange by the visitor circumstances including the "different colors" order mistake" by the monitor environment" in the property called the ユーズド product at all in us.
If there is a point to be worried about, please refer to product states over an email or a telephone before an order willingly.
I make sure of product safekeeping, shipment, but, please contact me by an email within three days from product arrival when a product looking inferior to the product explanation of a product and mention that are different from an order clearly arrives.
I return goods after product confirmation immediately and change it.
A case passed more than four days after the arrival to the product and the product which became use even once can still less accept returned goods, exchange at all.
I would like confirmation as soon as a product arrived at hand.
When it becomes returned goods, the exchange, approve the delivery charges that return costs because it is all with a visitor burden.