We sell together between physical stores and other sites. We pay close attention to the stock status, but there is a case of sold out depending on the timing of the order. If we find out of stock after placing your order, we will contact you to that effect.
The photos on the website are taken of the real product, but the color tone may vary slightly depending on the monitor environment.
If you have more than one product, delivery time may vary depending on the availability. Please contact us if you wish to deliver only products that have been stocked first. We will respond as much as possible, but there is a case to bear the postage.
If your registered address and shipping address do not match, we may take some time to confirm. Please understand.
For the purpose of receiving domain-specified messages for anti-spam, please set it to be able to receive mail from "@ginzo.jp". We are not responsible for any damagecause of the non-arrival or characterization of e-mail.
In the event of any other dispute over the sale, the Tokyo District Court will be the court of jurisdiction in the first instance.
Ginzo Online does not fully support conventional mobile devices. If you use these terminals, you may not be able to see the number of images and product details accurately. Please check the product information on your pc, smartphone, or tablet device before proceeding. In addition, even if you purchased after viewing the conventional mobile terminal, Please note that we cannot exchange or return your products as described in "Returns and Exchanges" below. If you are concerned about purchasing a product, please feel free to contact us by e-mail or phone.
If you do not receive a confirmation email, you may have received a domain specification or your order may not have been completed. Please check the order status from "Order History" on My Page. If you have anti-spam measures and do not receive e-mail from Ginzo Online, please unspecify the domain of "@ginzo.jp".
When the product is ordered, the system will automatically send an order acceptance email (first line).
After the product inventory and product status inspection in our shop, we will send [inventory confirmation e-mail (second)] that stated that it is possible to ship. We will confirm the order when the [inventory confirmation e-mail] arrives at hand. Please do not make a transfer until the [inventory confirmation e-mail] arrives at your hand.
We sell together between physical stores and other sites. We pay close attention to the stock status, but depending on the timing of your order, it may be sold out. Please understand.
If we find out of stock after placing your order, we will contact you to that effect.
We are very sorry. In our shop, we sell together between the actual store and other sites. We pay close attention to the stock status, but there is a case of sold out depending on the timing of the order. If we find out of stock after placing your order, we will contact you to that effect.
We do not accept the storage of goods. Because we sell together between actual stores and other sites in our shop, the stock is changing every day. If you have a favorite product, please buy it before it is sold out by all means.
The phone and email inquiry counters are 11:00 to 19:00, and your order is available 24 hours a day.
Please ask me for a moment, and I'll ask you to do it.
About 3D Secure - They introduce their own certification service, 3D Secure, to ensure that online shopping is reassuring.
If you register your card issuer's homepage in advance and get your password, you have to enter your password when you use your card. It's a way that card payments can't be used. This allows only customers who have been certified as card members themselves to complete the payment process on the card, preventing third-party misuse (smoking).
To use 3D secures, You can register it on the homepage of the credit card issuer as you can see. Please contact each card issuer on the back of the list whether the cards are in response to 3D secures. (Some card issuers may not apply 3D secures.)
Please enter a security code when you register your credit card to the payment method at the main site. After the order is finalized, the change in the payment method is in the convenience of the system. Please understand in advance. Credit cards issued overseas are not available.
Shopping credit is a system that allows installment even if you do not have credit cards. On the application, the review of the trust company is made. Please submit to the following procedures.
After checking your order, I'll contact you from our store. Please check your contents and ask for a reply.
2 When emails are delivered from the shopping credit company (JACCS) Please proceed with the application.
Three Please contact us as soon as you complete the examination.
If you do not follow your wishes according to the results of the examination, please understand in advance. On the contract, it is according to the terms and conditions of the trust company that applied.
Yuwu Bank 10060-80499731 & nbsp; & nbsp; Sinjo (Kabshiki Gai Shaggin elephant)
After confirming your order, I will confirm your order when the inventory confirmation email is reached, and I will ask you not to be transferred until the inventory confirmation email is reached. Please transfer it to our designated account within three business days after the order is confirmed, and send it within three business days after confirming the deposit.
It will be as follows.
A fee bill. ~10000 yen & rArr; 330 yen for substitution fee ·10001 ~ 30000 yen & rArr; substitution fee of 440 yen ·30001 to 100 million yen & rArr; substitution fee of 660 yen ·100001 to 300000 yen & rArr; substitution fees of 1,100 yen ·300001 to 500 million yen & rArr; substitution fee of 2,200 yen ·500001 to 1000000 & rArr; substitution fee of 3,300 yen · 1000001 yen or more & rArr; substitution fee of 4,400 yen
If you buy more than 1 million yen for a substitution, you will have a total of 10,000 yen. The order for the replacement is sent by Sagawa hurry. If you want to order a subscription,This way.Please ask me to order your reading.
Our store does not issue a principle receipt. Customers who need receipts should send a written statement that can confirm payments such as payments of financial institutions and withdrawal slips for each payment means.
about the point
1 Tap the top page of Sinjo online top-left three-line, and if you see the menu, please select the bottom-of-the-top "account". 2 Please log in from the login page. If you don't pay for your registration,This is it.Please proceed to new registration. Please go to the desired product page and select Add to the cart. If you enter the amount of points you want and tap the point, you will reflect the point. Please go to the 5th Regiment and ask for your order procedure.
The book site relaunched in November 2019. Customers with point balances on the pre-renewal site are able to shift points. More information isThis is it.Check out.
Our store is in multiple malls. Please use the site you used to meet.
Ginzao Rakuten Market Store https://www.rakuten.ne.jp/gold/ginzo/
GINZO Rakuten Global Market - https://global.rakuten.com/en/store/ginzo/
It is free of national delivery fees; no additional shipping fees are required even in the case of the island.
If you are less than 300,000 yen for goods except for the transfer of money, you will send it to Yamato transportation. If you are more than 300,000 yen for the transfer of money and the commodity price, you will send it to Sagawa express.
If you do not have a specified date, it will be as follows:
• Credit card: Send it within three days of business after the company's settlement • Shopping credit: Send it within three days of business after the examination is finalized • Bank transfer, post transfer: After confirming the deposit, sending it within three business days • Replacement of money: Send it within three days of business after the order is confirmed
If a courier is delayed due to unavoidable circumstances such as survivors and weather, it may take a long time to deliver.
I accept the date and time designation. Please list the date and time of wish in the refinery when you order. If you choose your day and time zone, you can change and send it to the shortest delivery date you can specify.
Time to deliver. • In the morning. · 14:00 to 16:00 · 16:00 to 18:00 · 18:00 to 20:00 · 19:00 to 21:00
Customers who wish to have the shortest arrival date should not select a specified date and order it in an empty field. Customers who want to arrive after the specified delivery date will be able to fill the book at the time of order, and respond only if possible. If you choose to refurbish the price, you can accept the date designation within a week of order. Due to unavoidable circumstances such as weather and traffic congestion, you may not be able to deliver it at the specified time. Please specify a delivery company. Some products in the destination may not be accepted.
There are sales stores in Shinjuku and Shinsai Bridge. Please stop by when you go to the neighborhood. If you look at the stores, you can see them in the list of stores, and if you are a product that is identical to the stores online, you may have a different price.
I have not received principle wrapping. Please understand.
Your watch is packed with coma, If you don’t have to do it, you’ll have to pay for it. (Except for some products) After the second time, it will be 1,000 yen per turn. If you keep your coma, you will be paid only if you have inventory. Customers who want to fill the coma and the coma should contact the following two points by email after ordering.
Due to the nature of USDE products, you do not receive any returns or exchanges according to your customers' circumstances such as 'differences in image', 'size differences', 'depending on monitor environment', and 'mistakes in order'. If you have any concerns about the product status, please contact your email or phone casually before you order it.
If you are in full swing to store and send goods, if you arrive with a good that is clearly inferior to the description of goods and items that are different from your order, contact your email within three days of the arrival of the product. After checking the product, you will return and replace it quickly. If you are more than four days after the arrival of the product, or if you are used at once, you can not receive any return or exchange. Please check your as soon as you get the product.
about personal information
We recognize the importance of the Personal Information Protection Act and think that it is a social responsibility to try to protect personal information such as name, address, telephone number, and email address that customers disclosed when buying goods. They comply with all employees, statutes and other norms on personal information, and work to ensure proper protection of personal information. Although we do not disclose or leak personal information to third parties, it is not so far as this is the case below. Please understand in advance.
• If the company and the business commissioning company are necessary to fulfill the contractual obligation to the customer, such as disclosure of the name and address of the customer to the delivery company, and input of information such as the name of the original product. • If the court or other judicial agencies and administrative agencies requested the disclosure of information about the customer • If we need to protect our affiliates, our customers or third parties' rights and property • If we or our affiliates avoid damage due to disputes between customers and other customers or third parties.